Return Policy
- Within 30 days, you may return or exchange any new, undamaged item with your receipt. Without a receipt, a return or exchange may be permitted within 30 days at the manager's discretion.
- Any item with a gift receipt in new, undamaged condition may either be exchanged or returned for store credit.
- After placing a special order in-store or an online order designated for In-Store Pickup, you should wait until receiving an email/text/call from us confirming that the order has arrived. Once you have been contacted, you will have 5 weeks to pick up your item. After 4 weeks you will receive a reminder, and after 5 weeks any unclaimed items may be returned to the shelves.
- Items purchased online and shipped to your home are subject to the normal return policy, with the caveat that we cannot refund shipping fees. If an item arrives damaged, please reach out to us within 30 days and we will try to remedy the situation, though we are not responsible for carrier damage.
- When you place an in-store special order for an item we do not typically stock, you may be asked to pay for your item at that time rather than upon pickup.
If you have any questions or concerns, please talk with us. Your satisfaction is our top priority!
